That’ll force close HBO Max and remove it from the app switcher. Navigate to the HBO Max app preview and swipe up on your remote’s Clickpad or Touch surface.Double-press the TV button on your Apple TV Remote to open the app-switching screen.Follow the steps below to force close HBO Max on your Apple TV. Doing so could resolve temporary system glitches causing the app to malfunction. Reset your wireless router or switch to a wired connection if you can’t stream HBO Max and other apps on Wi-Fi.Īpple recommends force quitting apps that don’t work correctly on Apple TV and other Apple devices. Contact your internet service provider (ISP).Move your Wi-Fi router closer to the Apple TV.Restart your router if you’re using a Wi-Fi network.Loose or damaged cables can weaken an Ethernet connection speed and cause intermittent disconnections. Also, ensure the Ethernet cable connecting your Apple TV to a router is authentic and in good condition. Reinsert your Ethernet cable to the Apple TV.Reducing activity on your network can free up bandwidth and boost connection speed. If you want, you can start a FaceTime video chat with someone and carry on chatting while you check email or do. Disconnect other devices from your network. subscribers with an ad-free subscription can use SharePlay on their iPhone or iPad to watch HBO Max content in sync with friends or family while on FaceTime. It works with a lot of apps including Netflix, HBO Max, Hulu, Apple TV and more.Try the following troubleshooting fixes if your internet speed falls below HBO Max’s recommendation: Use web tools like to test your network connection speed on a different device.
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